Field Service Technician

2 months ago

Edmonton, Alberta, Canada Motor Coach Industries Full time

Job Summary:

MCI is a leading manufacturer of motor coaches, and we are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will play a critical role in maintaining and repairing our diverse fleet of buses, ensuring they operate at peak performance.

Key Responsibilities:

  • Diagnostic and Repair: Diagnose and repair diesel engines and electric drivetrains, as well as perform drive line component maintenance, including transmissions and differentials.
  • Engine and Body Accessories: Maintain and repair engine and body accessories, including HVAC systems and suspension components.
  • Braking and Electrical Systems: Conduct thorough inspections and repairs of braking systems and electrical systems.
  • Installations and Repairs: Perform installations and repairs of seating, steering components, and glass.
  • Product Issue Investigation: Investigate, identify, and report product issues, including with supplier components.
  • Problem-Solving: Recommend course of action to solve problems with respective departments.
  • Testing and Training: Assist with controlled testing of components and installations as asked by Management, TSS or Engineering groups.
  • Continuous Learning: Stay up to date with training on pertinent systems in our vehicle to perform top-level OEM support of any coach or vendor components.
  • Customer Satisfaction: Resolve customer problems or complaints effectively and in a timely manner for mutual customer and our company's benefit.
  • Special Assignments: Work special assignments as required.

Requirements:

  • Technical Expertise: Experience with diesel engines, driveline components, electrical systems, and electric vehicle maintenance. Familiarity with diagnostic devices such as DDEC, ATEC readers, and equipment diagnostics (e.g., Cummins Insite, DDDL, Allison DOC, Wabco Toolbox, Bendix ACOM).
  • Tool Proficiency: Proficiency with shop tools, diagnostic devices, and equipment for assembly and repairs.
  • Travel Requirement: Willingness to travel 50% of the time, with a valid passport required.
  • Safety and Precision: Strong understanding of safety practices and effective use of personal protective equipment.

Why Work with Us:

  • Competitive Wages:
  • Continuous Learning Environment:
  • Opportunities for Career Advancement:
  • Employee Development: Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions

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