Hotel Porter

Exciting Opportunity at Resorts of the Canadian Rockies

We are seeking a highly skilled and customer-focused individual to join our team as a Hotel Porter. As a key member of our resort's hospitality team, you will be responsible for delivering exceptional service to our guests by assisting with their luggage needs, providing expert recommendations on local attractions and amenities, and ensuring a pleasant and welcoming atmosphere for all.

Key Responsibilities:

• Deliver Exceptional Guest Service: Assist guests with their luggage needs, ensuring timely and efficient delivery to their accommodations.
• Provide Expert Recommendations: Offer helpful suggestions for local attractions, dining options, and resort amenities, enhancing the guest's overall experience.
• Respond to Guest Inquiries: Promptly and professionally respond to guest inquiries and requests, providing accurate and helpful information.
• Foster a Welcoming Environment: Create a warm and inviting atmosphere for guests and colleagues alike, promoting a positive and respectful work environment.
• Adhere to High Service Standards: Consistently deliver high-quality service, adhering to our resort's standards and expectations.