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Restaurant Operations Manager

1 month ago

Richmond Hill, Ontario, Canada Finlayson Hospitality Partners Inc. Full time
Restaurant Operations Manager Job Description

Finlayson Hospitality Partners Inc. is seeking a skilled Restaurant Operations Manager to join our team. As a key member of our restaurant management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Monitor revenues and labour costs to optimize profitability
  • Plan and organize daily restaurant operations, including staff scheduling and inventory management
  • Recruit, train, and develop a high-performing team of restaurant staff
  • Implement operational procedures to ensure seamless service delivery
  • Conduct regular performance reviews and provide coaching to staff
  • Manage restaurant finances, including cost control and budgeting
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
Benefits:
  • Dental plan
  • Disability benefits
  • Health care plan
  • Life insurance
Requirements:
  • College diploma or equivalent in hospitality or a related field
  • 1-2 years of experience in a restaurant management role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances