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Food Service Operations Manager
3 months ago
The role of a Restaurant Manager at Tim Hortons involves overseeing the daily operations of our dining establishment to ensure a high-quality experience for our customers.
Educational Requirements- Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
- Identify the types of services to be provided and establish operational protocols.
- Manage financial transactions, including balancing cash and preparing financial reports.
- Conduct employee performance evaluations to foster a productive work environment.
- Oversee inventory management to ensure adequate supply levels.
- Ensure compliance with health and safety regulations.
- Address and resolve customer complaints and concerns effectively.
- Develop floor plans and scheduling to optimize service delivery.
- Plan, organize, direct, control, and assess daily operational activities.
- Minimum of 7 months to less than 1 year of relevant experience.
- Permanent position.
- Work language: English.
- Standard working hours: 35 hours per week.