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Food Service Operations Manager

3 months ago


Stratford, Ontario, Canada Tim Hortons Full time
Position Overview

The role of a Restaurant Manager at Tim Hortons involves overseeing the daily operations of our dining establishment to ensure a high-quality experience for our customers.

Educational Requirements
  • Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
Key Responsibilities
  • Identify the types of services to be provided and establish operational protocols.
  • Manage financial transactions, including balancing cash and preparing financial reports.
  • Conduct employee performance evaluations to foster a productive work environment.
  • Oversee inventory management to ensure adequate supply levels.
  • Ensure compliance with health and safety regulations.
  • Address and resolve customer complaints and concerns effectively.
  • Develop floor plans and scheduling to optimize service delivery.
  • Plan, organize, direct, control, and assess daily operational activities.
Experience Requirements
  • Minimum of 7 months to less than 1 year of relevant experience.
  • Permanent position.
  • Work language: English.
  • Standard working hours: 35 hours per week.