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Governance, Risk and Controls Expert
2 months ago
Job Summary:
We are seeking a highly experienced Senior Manager to lead our Fraud Product Technology team. As a key member of our Governance, Risk and Controls function, you will be responsible for ensuring the effective management and mitigation of operational and regulatory risk across our technology operations.
Key Responsibilities:
- Lead the development and implementation of risk management strategies and controls to mitigate operational and regulatory risk.
- Collaborate with internal and external audit teams to ensure compliance with regulatory requirements.
- Oversee the development and maintenance of application lifecycle plans to align with our Fraud technology roadmap.
- Drive and manage governance environment, controls, change management, production implementation, compliance to OCISO, Risk, and regulatory control standards, audit management, and business continuity.
- Own, identify, manage, measure, and monitor current and emerging risks in day-to-day activities, operations, products, and services.
- Design, implement and maintain appropriate mitigating controls, and assess the design and operating effectiveness of those controls.
- Promote ongoing initiatives to raise the profile of risk considerations and understand key risks impacting the technology and business.
- Monitor and report on risk profile so that activities are within risk appetite and policies.
- Implement risk-based approval processes for all new products, activities, processes, and systems.
- Escalate risk issues and develop and implement action plans in a timely manner.
- Promote a strong risk management culture.
- Implement governance and control processes to promote risk awareness, clear risk ownership within technology area, and personal accountability.
- Oversee internal Reporting and Analytics team that generate and opine on detailed reporting on risks, currency, operations, performance management, etc.
- Manage and oversee a team of Level 4 support Subject matter experts in Fraud Detection applications.
Requirements:
- 5-7+ years' experience in Governance, Risk and Controls.
- Demonstrated people management experience.
- CISSP, CSAM, and COBIT or Relevant experience in a technology operations or application management role.
- Strong background in reporting automation.
- Strong analytical and problem-solving skills with attention to detail.
- Strong time management, administrative, and organizational skills with the ability to work in a fast-paced environment and deliver high-quality work.
- Be able to manage multiple demands at one time.
- Self-starter with a high initiative and the ability to learn and adapt quickly.
- Fraud subject matter experience an asset.
- Organizational awareness and sensitivity.
- Proven skills in assessing and prioritizing based on business impact, need and risk factors.
- Strong written and verbal communication skills, including writing concise business messages, documents, creating impactful presentations, and presenting analysis to management and senior executives.
- A willingness to speak up and offer a differing opinion when your gut tells you an idea is wrong – but also have the forethought to be part of the solution by recommending an alternate option.
- Apply good judgment by understanding which issues to escalate, what to resolve independently, and provide suggestions for possible resolution.
- Proven ability to work with and build strong relationships with stakeholders and colleagues.
- Solution oriented, with ability to navigate the organization and make assessments and decisions with sometimes vague, incomplete, or partial context/parameters.
- Independent thinker with exceptional analytical skills and strong business acumen.
- High degree of personal initiative, with strong influencing and leadership skills.
- Proficiency in Microsoft Office applications.
- Proficiency in service now.
- Experience managing a team of developers (Java,.net and Mainframe).
- Experience managing a support team.
- Expert in service now (ITIL certified).
About TD Bank:
TD Bank is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.