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Customer Service Associate

2 months ago

Laval, Quebec, Canada Home Depot of Canada Inc. Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate at Home Depot of Canada Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Process customer returns and exchanges in a timely and efficient manner
  • Manage customer inquiries and resolve issues in a professional and courteous manner
  • Assist customers with special orders and installations
  • Process online orders and respond to customer inquiries via phone and email
  • Work collaboratively with colleagues to achieve sales goals and provide excellent customer service

Requirements

  • Minimum 1 year of experience in customer service or sales
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and decision-making skills
  • Ability to lift up to 50 pounds and work in a standing position for long periods

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • A comprehensive training program to ensure your success in the role

About Home Depot of Canada Inc.

  • We are the largest home improvement retailer in Canada
  • We are committed to providing exceptional customer service and supporting our communities
  • We offer a comprehensive benefits package and opportunities for career advancement