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Digital Experience Product Strategy Director

2 months ago

Old Toronto, Ontario, Canada Manulife Full time

**Job Summary**

The Director of Digital Experience Product Strategy will lead the development and implementation of digital products that support our sales and marketing initiatives for the Retail Asset Management Business across North America. This role will be responsible for building, leading, and delivering product roadmaps that drive business growth and customer engagement.

Key Responsibilities:

  • Develop and manage product roadmaps that align with business goals and objectives
  • Initiate and prioritize projects with development teams, ensuring timely and successful delivery
  • Lead the go-to-market plans and release schedules for our public website and secured platform
  • Collaborate with cross-functional teams to develop integrated go-to-market plans with marketing managers and business partners
  • Champion user-centric design, leveraging user feedback, competitive analysis, and technology trends to build advisor-centric products
  • Manage OKRs and leverage reporting data to provide insights to the business and make strategic business recommendations
  • Experience using agile, waterfall, and hybrid approaches to develop products

Requirements:

  • 10+ years of experience overseeing the development, implementation, and performance of digital products
  • Bachelor's degree
  • Experience of digital delivery within Asset Management businesses is a plus
  • Strong experience overseeing the development, implementation, and performance of digital products with a comprehensive understanding of user experience, development operations, agile and waterfall product management, and enterprise content management
  • Ability to create and execute on a digital product vision, strategy, and roadmap, consistent with business goals

What We Offer:

  • Flexible work policies and strong work-life balance
  • Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives
  • Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact