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Restaurant Operations Supervisor

2 months ago

Vaughan, Ontario, Canada 1143956 Ontario Ltd.Terra Restaurant & Catering Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 1143956 Ontario Ltd./Terra Restaurant & Catering Inc. as a key member of our food service operations.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 staff members who prepare and portion food.
    • Train staff in job duties, sanitation, and safety procedures to ensure a high level of quality and efficiency.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
    • Prepare and submit reports to management on a regular basis.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Work Environment
    • Work in a fast-paced environment with a high level of pressure to meet customer demands.
    • Stand for extended periods and maintain attention to detail in a dynamic work setting.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Personal Qualities
    • Excellent oral communication skills and ability to work effectively with a team.
    • Client-focused and able to work in a fast-paced environment.
    • Dependable and able to maintain a high level of initiative.
Working Conditions
  • Work under pressure in a fast-paced environment.
  • Stand for extended periods and maintain attention to detail.
  • Public transportation is available.
Language and Work Term
  • Work Language: English.
  • Work Term: Permanent.