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Factory Technical Trainer

2 months ago

Sudbury, Ontario, Canada Komatsu Full time
Job Overview

Komatsu is seeking a highly skilled Factory Technical Trainer to join our dynamic team. As a key member of our training team, you will play a pivotal role in developing, delivering, and maintaining technical training programs for our underground mining mobile equipment. Your mission is to empower our global service distribution teams, dealers, and customers to unlock peak performance from their equipment, driving unparalleled efficiency and productivity.

Key Responsibilities
  • Lead dynamic training sessions for Komatsu Mining's cutting-edge Hard Rock equipment, ensuring safe and efficient operation on customer sites and within Komatsu Mining facilities.
  • Spearhead the creation of engaging technical and operator training programs for underground loaders, trucks, drills, and bolters, collaborating with cross-functional teams to ensure timely development aligned with product launches.
  • Evaluate and select external technical training partners to enhance training effectiveness and innovation.
  • Guarantee compliance with health and safety regulations while maintaining Komatsu's rigorous quality standards in all training initiatives.
  • Utilize advanced training technologies and simulation systems to deliver immersive and impactful learning experiences, fostering a culture of continuous improvement and expertise.
  • Serve as a frontline technical resource, offering expert guidance and support during equipment demonstrations, warranty adjudication, and customer technical inquiries, reinforcing Komatsu's commitment to excellence and customer satisfaction.
Qualifications/Requirements
  • Technical trades diploma or bachelor's degree in engineering with practical equipment experience.
  • 5 or more years heavy equipment industry experience.
  • 5 or more years operating heavy equipment in a mining environment; bolters, jumbos, loaders, and trucks.
  • Experience facilitating training on technical equipment.
  • Experience with BEV equipment is considered an asset.
  • Demonstrated competence with mechanical, electrical, hydraulic, and air-water systems.
  • Excellent written and verbal communication skills.
  • Flexible, self-motivated, and driven to achieve customer satisfaction goals and targets.
  • Strong computer literacy, including proficiency in MS Office to develop and facilitate training in electronic platforms.
  • Ability to facilitate technical training and impart detailed information, including strong public speaking ability.
Additional Requirements
  • Ability to work varied shift schedules.
  • Ability to travel as required globally with a valid passport.
  • Ability to work in an underground environment as required.
  • Verbal and written English language is required.
  • Verbal and written Spanish language is considered an asset.
  • Completion of underground hard rock common core modules in compliance with government and industry standards as applicable.
  • Completion of MSHA certification modules in compliance with government and industry standards as applicable.
  • Must possess a valid driver's license.