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Senior Manager of Technical Product Leadership

2 months ago


Old Toronto, Ontario, Canada UKG Full time
About the Role

We are seeking a seasoned Senior Manager of Technical Product Management to lead our Product Infrastructure team within our Pro WFM Suite. As a key member of our Engineering, Product, Innovation, and Cloud teams (EPIC), you will be responsible for driving the development and optimization of our product infrastructure, ensuring it meets the needs of our customers and supports our business goals.

As a leader, you will coach and develop a team of Product Managers, collaborating with cross-functional teams to identify, design, deliver, and optimize solutions for our existing product used by millions of global employees each month. You will work closely with internal and external customers to understand their needs and develop solutions that meet their expectations.

This role requires a balance of technical and business acumen, with a strong focus on communication, leadership, and collaboration. You will be responsible for creating consensus among impacted teams and stakeholders, ensuring that our product infrastructure aligns with our overall business strategy.

Key Responsibilities
  • Lead the Product Infrastructure team, coaching and developing Product Managers to deliver high-quality solutions.
  • Collaborate with cross-functional teams to identify and prioritize product opportunities.
  • Develop and maintain strong relationships with internal and external customers to understand their needs and develop solutions that meet their expectations.
  • Ensure that our product infrastructure aligns with our overall business strategy and meets the needs of our customers.
  • Make data-driven decisions, using analytics, user research, and business cases to drive product development.
Requirements

To succeed in this role, you will need:

  • 10+ years of experience in product management on a scaling SaaS application in an Agile development environment.
  • 5+ years of experience in a people leadership role over product management teams, with a track record of developing and coaching product managers.
  • Demonstrated experience in developing customer centricity and outcomes delivery through matrixed cross-functional product development teams.
  • Strong use of analytics, user research, and business cases to drive decisions and improve products in an enterprise SaaS setting.
  • Comfortable and experienced presenting to various audiences and levels.
  • Track record of balancing between discovering new product opportunities and delivering world-class product experiences.
Preferred Qualifications

We are looking for candidates with:

  • Experience working with globally distributed teams.
  • Demonstrated experience in enterprise SaaS product launches.
  • Deep knowledge of SaaS infrastructure and component applications.
  • Ability to use data to inform and prioritize product decisions and priorities.
  • Functional and technical knowledge of Workforce Management and Human Capital Management software.
  • Experience working with both technical and business user communities.
About UKG

Ultimate Kronos Group (UKG) is a leading provider of HR, payroll, and workforce management solutions. We are committed to creating a culture of belonging and an employee experience that empowers our people – both at work and at home. We offer a range of benefits, including adoption and surrogacy assistance, tuition reimbursement, and wellness programs.

We are an equal opportunity employer and welcome applications from diverse candidates. We participate in E-Verify and are committed to maintaining a diverse and inclusive work environment.