Key Holder
2 weeks ago
We are seeking a highly motivated and experienced Key Holder to join our team at The Cosmetic Company Store in Ottawa, ON. As a Key Holder, you will play a key role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. Your primary responsibilities will include leading by example, modeling behaviors that the sales team needs to demonstrate to provide exceptional customer service, and carrying out essential start and end of day cash reconciliation. You will also be responsible for opening and closing the store on a rota basis. If you are a self-starter with previous retail experience and a passion for cosmetics, this is an excellent opportunity to take on a supervisory role and advance your career with a leading beauty company.
Key Responsibilities
- Provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets
- Lead by example, modeling behaviors that the sales team needs to demonstrate
- Carry out essential start and end of day cash reconciliation
- Open and close the store on a rota basis
- Support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store
- Develop and implement strategies to drive sales and customer engagement
- Collaborate with the sales team to achieve sales and customer service targets
- Provide coaching and mentoring to sales team members to improve their performance
- Stay up-to-date with company policies and procedures, and ensure compliance
Requirements
- Proven retail experience preferably within cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
What We Offer
- Competitive hourly rate: $16.85 to $28.30 (depending on qualifications, skills, experience, and/or budget)
- Opportunity to work with a leading beauty company
- Professional development and training opportunities
- Competitive benefits package
- Opportunity to work in a dynamic and fast-paced retail environment
How to Apply
Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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