Data Centre Specialist

4 weeks ago

Stratford, Ontario, Canada RBC Full time
Job Summary

We are seeking a highly skilled Data Centre Specialist to join our team at RBC. As a key member of our data centre operations team, you will be responsible for the efficient installation, operation, and maintenance of computer systems in our enterprise mission-critical data centre.

Key Responsibilities
  1. Assist with ongoing issues with day-to-day operations by responding to incident engagements, audit requirements, and process documentation.
  2. Ensure all requests within the ticketing system are acted on accordingly and status updates are submitted for any new or existing hardware installations.
  3. Perform hardware upgrades, firmware updates, troubleshoot remote connectivity, resolve build errors or hardware issues, and perform diagnostics.
  4. Handle deliveries of computer equipment and parts that arrive on site and administer the inventory as required.
  5. Communicate with other technology platform clients to determine client demands and assist with various vendor equipment.
  6. Participate in checking and monitoring of control room operations, building systems, and assist with preventative maintenance duties.
  7. Assist with documentation and policy creation. Coordinate and attend training sessions as required.
Requirements
  1. High School Diploma or GED equivalent.
  2. Experience with computer operating systems, software, and hardware.
  3. Physical requirement to include stooping, standing, climbing, and frequent lifting of a minimum of 50 lbs, of equipment (computer systems, tools, ladders) and ability to safely use lifting devices.
  4. Able to work on a 24hr X 7 day rotation.
What We Offer
  1. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and stock where applicable.
  2. Leaders who support your development through coaching and managing opportunities.
  3. Ability to make a difference and lasting impact.
  4. Work in a dynamic, collaborative, progressive, and high-performing team.
  5. Opportunities to take on progressively greater accountabilities.
  6. Participation with implementations of new and emerging technologies.
About RBC

RBC is a leading financial institution that thrives on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

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