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Customer Service Coordinator

2 months ago

St John's, Newfoundland and Labrador, Canada Executive Aviation Full time
{"Responsibilities": "Key Responsibilities
  • Schedule and coordinate the activities of the Customer Service team at the St. John's International Airport (YYT) base.
  • Ensure seamless communication with airline partners and team members to deliver exceptional customer service.
  • Manage and maintain accurate records of flight logs, passenger counts, and airport submissions.
  • Collaborate with the Station Manager to discuss employee and operational challenges.
  • Perform daily operations logs in Vortex and ensure all baggage deliveries are completed.
  • Prepare and stock international packages and update the shift planning board.
  • Work effectively with airline crew and maintain a positive working relationship.
  • Ensure compliance with airline-specific procedures for lost and found items.
", "Qualifications": "Requirements
  • 2 years' experience as a Counter Agent with increasing responsibilities.
  • RAIC/Security Clearance pass.
  • Excellent customer service skills and attention to detail.
  • Previous experience managing or building a schedule is an asset.
", "What We Offer": "Benefits

Executive Aviation offers a competitive salary range of $21.25-$26.70/hour, comprehensive health benefits, and fantastic travel perks and flight benefits with our airline partners.

", "About Us": "Our Company

Executive Aviation is a progressive company committed to providing exceptional customer service and supporting the growth of our team members.

", "Contact Us": "

Please note that we do not accept unsolicited applications. If you are interested in this role, please submit your application through our official channels.

"}