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Department Manager, Appliances
2 months ago
About the Role:
The Department Manager, Appliances is a key leadership position at RONA, responsible for overseeing the daily operations of the Appliances department. As a leader, you will be responsible for motivating and guiding a team of employees to achieve store and company objectives.
Key Responsibilities:
- Team Leadership: Supervise and lead a team of employees to ensure excellent customer service and a positive shopping experience.
- Operational Management: Manage the day-to-day operations of the department, including merchandising, replenishment, and promotional activities.
- Customer Service: Ensure that all customers receive exceptional customer service and can shop in a pleasant and safe environment.
- Problem-Solving: Resolve any issues that may arise and ensure customer satisfaction.
- Training and Development: Coach, encourage, and motivate employees to improve their performance and provide ongoing training and development opportunities.
Requirements:
- Leadership Experience: Previous experience in a leadership role, preferably in a retail environment.
- Communication Skills: Excellent communication and interpersonal skills to effectively lead and motivate a team.
- Problem-Solving Skills: Ability to analyze problems and develop effective solutions.
- Customer Service Skills: Strong customer service skills to ensure excellent customer satisfaction.
About RONA:
RONA is a leading Canadian retailer of hardware, home renovation, and gardening products. We are committed to providing our customers with exceptional service and a positive shopping experience. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with opportunities for career growth and development.
