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Hospitality and Service Staff

2 months ago

Edmonton, Alberta, Canada Orlando Pub & Grill Full time
Job Summary

Orlando Pub & Grill is seeking a skilled and friendly Food and Beverage Service Team Member to join our team. As a server and food service professional, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner.
  • Food and Beverage Service: Prepare and serve specialty food and beverages to customers in a timely and efficient manner.
  • Point of Sale: Present bills to customers and accept payment in cash, credit, or debit cards.
  • Menu Guidance: Advise customers on menu selections and make recommendations based on their preferences.
  • Cash Handling: Balance cash and record sales accurately and efficiently.
  • Table Maintenance: Clear and clean tables, trays, and chairs to maintain a clean and welcoming environment.
  • Order Taking: Take orders from customers and relay them to the kitchen and bar staff in a timely manner.
  • Staff Management: Assist with scheduling and training of staff members as needed.
  • Special Needs: Assist customers with special needs or requirements in a professional and courteous manner.
  • Customer Service: Provide exceptional customer service and ensure a positive dining experience for all guests.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food and beverage service role.
  • Language: English language proficiency.
  • Work Hours: 35 hours per week.