Hotel Operations Supervisor

3 weeks ago


Whitecourt, Canada Cloud 9 Inn Full time
About the Role

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Cloud 9 Inn. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our hotel.

Key Responsibilities
  • Co-ordination and Scheduling
    • Co-ordinate activities with other work units or departments to ensure seamless hotel operations.
    • Establish and maintain work schedules and procedures to optimize efficiency.
  • Reporting and Analysis
    • Prepare and submit regular reports to management on hotel performance and operations.
  • Staff Management
    • Hire, train, and develop staff in job duties, safety procedures, and company policies.
    • Co-ordinate and assign work to staff to ensure effective task completion.
  • Customer Service
    • Assist clients/guests with special needs and provide exceptional customer service.
  • Operations and Maintenance
    • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity.
    • Arrange repair work as needed to minimize downtime.
  • Supply Chain Management
    • Requisition materials and supplies as needed to maintain hotel operations.
  • Work Environment
    • Work in a fast-paced hotel environment with varying shifts and hours.
    • Work 30 to 40 hours per week, with occasional overtime as needed.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a hotel or hospitality setting.
  • Language
    • Fluency in English.


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