Hotel Operations Manager

4 days ago


Whitecourt, Canada Cloud 9 Inn Full time
Job Title: Hotel Managing Supervisor

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Cloud 9 Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments to ensure seamless operations
  • Establish work schedules and procedures to maximize productivity and efficiency
  • Prepare and submit reports to management on hotel performance and operations
  • Resolve work problems and provide technical advice to staff to improve productivity and product quality
  • Assist guests with special needs and provide exceptional customer service
  • Co-ordinate, assign and review work to ensure tasks are completed on time and to a high standard
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment and machinery to ensure business continuity and customer service delivery
  • Requisition materials and supplies to ensure that the hotel has the necessary resources to operate effectively
Requirements:
  • 1 year to less than 2 years of experience in a hotel management role
  • Permanent employment
  • English as the primary language of work
  • 30 to 40 hours per week


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