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Digital Account Manager

2 months ago

Montreal, Quebec, Canada Tink Full time
Lead Digital Client Success

In this role, you will be responsible for driving business growth and client satisfaction by leading digital client success initiatives.

Key Responsibilities:
  • Contribute to business activities related to client accounts, including strategy, definition, and design of digital solutions.
  • Support partners in business development and identify opportunities for client retention and loyalty.
  • Act as the primary point of contact for clients wishing to undertake projects or initiatives.
  • Manage multiple clients simultaneously and oversee projects to ensure timely and budget-friendly delivery.
  • Foster information sharing and collaboration among project team members.
  • Collaborate with teams to identify and develop new sales opportunities.
  • Develop and manage client annual digital budgets.
  • Stay updated with market trends and industry best practices to ensure competitive and innovative services.
Requirements:
  • Strong knowledge of the digital world with a business-oriented mindset.
  • Excellent organizational skills and ability to manage multiple projects simultaneously.
  • Excellent proficiency in French, both spoken and written, and highly functional English.
  • Bachelor's degree in business administration, with a concentration in marketing or e-commerce.
What We Offer:
  • Renowned clients and large-scale projects.
  • Reimbursement of training and development activities.
  • Events and social activities.
  • Experienced colleagues and diverse fields of expertise.