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Branch Operations Manager
3 months ago
Assante Hydrostone is in search of a proactive and skilled Branch Administrator to effectively oversee and manage the daily functions of our financial services branch.
As the Branch Administrator, you will be responsible for ensuring smooth operations, adherence to company policies, and fostering a positive workplace atmosphere for all employees.
Key Responsibilities:
Office Management:
Supervise the maintenance and organization of the branch office, ensuring a clean, safe, and efficient work environment.
Oversee office equipment and vendor partnerships to guarantee cost-effective and timely services.
Coordinate with service providers for repairs and other facility-related requirements.
Information Technology Oversight:
Ensure the seamless operation of IT systems and infrastructure within the branch.
Collaborate with external IT specialists to troubleshoot issues, manage software updates, and implement new technologies.
Supervise data security, backups, and compliance with IT policies.
Human Resources Leadership:
Direct the recruitment, onboarding, and training processes for new hires.
Manage employee relations, performance assessments, and disciplinary actions in line with company policies.
Ensure compliance with labor laws and HR regulations.
Cultivate a positive work culture that promotes teamwork and professional growth.
Compliance and Risk Management:
Ensure strict adherence to company policies, industry regulations, and legal standards.
Customer Service Focus:
Collaborate closely with the ownership group to ensure operations align with expectations.
Encourage a customer-centric culture within the branch, ensuring high levels of client satisfaction.
Address staff inquiries, concerns, and issues promptly and professionally.
Qualifications:
A Bachelor's degree in Business Administration, Finance, Accounting, or a related field is preferred. A minimum of 3 years of experience in office administration or management within the financial services sector or a similar industry.
Experience in managing office facilities, IT systems, and HR functions.
Exceptional leadership, communication, and interpersonal skills.
Strong problem-solving capabilities and attention to detail.
Proficiency in Microsoft Office Suite.
Compensation:
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, and matching retirement plans.
Performance-based bonuses.
Application Process:
Interested candidates are encouraged to submit their resume and a cover letter detailing their qualifications and experience with the subject line "Branch Administrator Application – (Your Name)".
