Patient Services Representative
3 weeks ago
About FYidoctors:
We put our patients' well-being first and feel honored that people across Canada and the USA trust us with something so valuable. Our doctor-led approach has helped us rapidly grow in 15 years from 30 locations to over 350.
We couldn't have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.
What You'll Do:
- Warmly greet patients as they enter our clinic
- Check patients both in and out of the office
- Communicate with patients in person, by phone, and by email
- Bill the patient, their medical service provider, and other third parties
- Administer pre-testing services
- Manage appointment bookings, prescription printouts, and billing and payments
- Uphold excellent customer service standards using your charisma and problem-solving skills
What We're Looking For:
- A customer-facing experience, preferably in a retail environment
- Confidence working in a fast-paced environment
- A high level of comfort using technology and computers with solid proficiency in MS Office Suite
- A professional, approachable manner, and a love of meeting and interacting with people
We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities.
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