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Financial Branch Leader

3 months ago

Old Toronto, Ontario, Canada Fairstone Financial Inc. Full time

Are you seeking a fulfilling career opportunity? Fairstone Financial Inc. is looking for a full-time Branch Manager to oversee our operations. This role is ideal for individuals who are eager to drive business growth, nurture client relationships, and lead a dedicated team.

Key Responsibilities:

  • Steering the branch towards success by enhancing profitability and operational efficiency.
  • Expanding the business by identifying new opportunities and facilitating client acquisition through diverse channels.
  • Delivering an exceptional customer experience by fostering a welcoming atmosphere and addressing customer needs effectively.
  • Executing a talent strategy that attracts, retains, and nurtures skilled professionals.
  • Encouraging accountability and mentoring team members to meet operational, developmental, and customer service standards.
  • Leading change initiatives and ensuring seamless communication of relevant information to the team.
  • Promoting high employee engagement and crafting individual development plans.
  • Ensuring compliance with all regulatory requirements, internal policies, and procedures.
  • Maintaining confidentiality of client information and adhering to customer privacy policies.
  • Representing Fairstone positively within the community and enhancing the company’s image.

Qualifications:

  • Preferred college diploma (BS/BA with a focus on Business).
  • Three to five years of relevant experience in the finance sector (preferably in consumer finance) or equivalent management experience.
  • Outstanding interpersonal skills and ability to build strong customer relationships.
  • Excellent communication skills to engage effectively with employees, management, and clients.
  • Proven verbal, written, and listening abilities.
  • Self-motivated, proactive, and able to take initiative.
  • Capability to work flexible hours in a dynamic environment while managing multiple tasks.

WE ARE PROUD TO BE: Recognized as one of Montreal's Top Employers 2024 by Canada's Top 100 Employers.

Fairstone is committed to equal opportunity employment. We will provide reasonable accommodations to meet the needs of individuals with disabilities. We encourage applications from individuals who identify as Aboriginal, members of visible minorities, or those with disabilities.