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Automotive Parts Specialist
2 months ago
We are seeking a highly skilled and customer-focused Automotive Parts and Service Advisor to join our team at Strickland's. As a key member of our dealership, you will play a vital role in providing exceptional customer service and technical expertise to our clients.
Key Responsibilities:- Customer Interaction & Support:
- Engage with customers to understand their vehicle service needs and provide expert technical advice and support.
- Explain recommended services, maintenance schedules, and the benefits of routine vehicle care.
- Order & Service Management:
- Efficiently handle parts inventory, place orders, and ensure timely deliveries.
- Schedule service appointments and coordinate with technicians, keeping customers informed about their vehicle's status.
- Offer additional services and promotions to maximize customer value through relevant up-selling.
- Experience: Prior experience as a Dealership or Aftermarket Parts Advisor or Service Advisor is essential.
- Customer Service Skills: Excellent communication and interpersonal skills to ensure a positive customer experience.
- Industry Knowledge: Solid understanding of automotive parts, services, and maintenance practices.
- Driver's Abstract: A clean driver's abstract is required.
- Background Check: Successful applicants must undergo a background check.
- Preferred: Experience with CDK systems.
- Competitive compensation and comprehensive benefits.
- Opportunities for professional growth within a reputable dealership.
- A supportive, collaborative, and family-oriented work environment.
- Benefits include extended health care, disability insurance, life insurance, paid time off, store discounts, and an RRSP match.
We are an equal opportunity employer and strive to accommodate all individuals, including those with disabilities, as per AODA requirements.
Job Type: Full-time
Schedule: 8-hour shift
Location: Brantford, ON
