Front Desk Representative

2 days ago


Three Hills, Canada ALBERTA CORPORATION Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Alberta Corporation. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges, and receive payments
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Answer telephone and relay telephone calls and messages
  • Provide customer service
Requirements
  • Secondary (high) school graduation certificate
  • Experience an asset
  • Ability to work in a fast-paced environment
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
Working Conditions

This is a permanent position with a 30-40 hour workweek. The ideal candidate will be able to work in a hotel environment and have a strong attention to detail.



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