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Food Service Manager

2 months ago

Fernie, Canada TIM HORTONS Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Hire and Manage Staff: Hire and manage food service staff, ensuring that they are properly trained and equipped to provide excellent customer service.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for customers and staff.
  • Customer Service: Address customers' complaints or concerns, providing exceptional customer service and resolving issues in a timely and professional manner.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Setting: Cafeteria, food service establishment, coffee shop, on-site customer service.
  • Security and Safety: Criminal record check, basic security clearance.
  • Transportation/Travel Information: Own transportation.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, standing for extended periods.
  • Personal Suitability: Client focus, flexibility.
Working Conditions:

This is a permanent, full-time position, working 35 hours per week. The ideal candidate will have excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Food Service Supervisor looking for a new challenge, please submit your application today.