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Warehouse Operations Manager

2 months ago

Richmond, British Columbia, Canada Mountain Warehouse Full time

About the Role

As a Stock Team Lead at Mountain Warehouse, you will play a crucial role in supporting the management team with the everyday running of the stock flow. Your responsibilities will include:

  • Leading and motivating a team of stock handlers to achieve high levels of productivity and efficiency.
  • Ownership of the flow of stock, ensuring that stock levels are accurately managed and that stockroom operations are running smoothly.
  • Ownership of the Inventory Process, including receiving, storing, and dispatching stock.
  • Delivering exceptional customer service by ensuring that stock is accurately picked and packed for customers.
  • Encouraging the team to hit their Key Performance Indicators (KPIs) and ensuring that company standards are consistently met.
  • Visual merchandising, ensuring that stock is displayed in a visually appealing way to maximize sales.
  • Being a Brand Ambassador, promoting the Mountain Warehouse brand and values to customers and colleagues alike.

About You

We are looking for someone with:

  • Previous supervisory experience, preferably in a retail or warehouse environment.
  • The ability to motivate and lead a team to achieve high levels of performance.
  • Good organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • A passion for organization and attention to detail.
  • An interest in visual merchandising and the ability to create visually appealing displays.
  • The ability to lift heavy boxes and work in a fast-paced environment.
  • Passion, enthusiasm, and a hands-on attitude.

About Mountain Warehouse

At Mountain Warehouse, we are a leading outdoor retailer with a global presence. We have stores across Europe, North America, and New Zealand, and we are committed to providing our customers with the best possible shopping experience. We are passionate about developing our store teams and providing opportunities for career progression.

Why Join Us?

We love seeing people grow and develop within our company. Many of our Team Leads have progressed to Assistant Manager roles, and we are committed to providing our employees with the skills and knowledge they need to succeed. We offer a range of benefits, including:

  • 50% Employee Discount
  • Monthly Bonus Program
  • Twice-yearly uniform allowance
  • Flexible schedule
  • Employee Referral Incentive
  • Development and progression within a fast-paced and stable environment
  • Online learning portal, accessible to all team members