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Store Operations Manager

2 months ago


Fergus, Ontario, Canada BEST WESTERN PLUS Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at BEST WESTERN PLUS. As a Store Manager, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Staff Management: Manage and supervise a team of retail staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Oversee the receipt, storage, and distribution of merchandise, ensuring that stock levels are maintained and that products are displayed in an attractive and appealing manner.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
  • Financial Management: Manage the store's finances, including budgeting, forecasting, and controlling expenses.
  • Security and Safety: Ensure that the store is secure and safe, implementing measures to prevent theft and damage to property.
  • Recruitment and Training: Recruit, train, and develop staff to ensure that they have the skills and knowledge required to perform their roles effectively.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail.
Work Environment

The Store Manager will work in a fast-paced retail environment, with regular contact with customers, staff, and suppliers. The role requires strong organizational and time management skills, as well as the ability to work independently and as part of a team.

What We Offer
  • Competitive Salary: A competitive salary and benefits package
  • Opportunities for Advancement: Opportunities for career advancement and professional development
  • Collaborative Work Environment: A collaborative and supportive work environment