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Customer Service Associate

2 months ago


St Catharines, Ontario, Canada Bath & Body Works Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Bath & Body Works. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth through effective selling techniques.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Sales Performance: Meet or exceed sales targets by effectively selling products and services to customers.
  • Store Operations: Maintain a clean and organized store environment, including the sales floor, stockroom, and cash wrap area.
  • Team Collaboration: Work collaboratively with other sales associates and store management to achieve sales goals and provide excellent customer service.
Requirements
  • Customer Focus: Demonstrate a passion for delivering exceptional customer experiences and a commitment to customer satisfaction.
  • Sales Skills: Possess strong sales skills, including the ability to effectively communicate product features and benefits to customers.
  • Teamwork: Demonstrate the ability to work collaboratively with others to achieve sales goals and provide excellent customer service.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment.
What We Offer
  • Competitive Compensation: Earn a competitive hourly wage and participate in performance-based bonus programs.
  • Benefits: Enjoy a range of benefits, including 40% merchandise discount, free product, and access to mental health and wellbeing support.
  • Opportunities for Advancement: Develop your skills and advance your career in a dynamic and growing retail company.