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Workday Integrations Specialist

2 months ago

Toronto, Ontario, Canada Cognizant Full time

Job Summary:

Cognizant is seeking a highly skilled Workday Integrations Specialist to join our team of experienced professionals. As a Workday Integration Expert, you will play a critical role in helping our clients maximize their investment in Workday by optimizing integration operations, augmenting existing system functionality, and deploying new integrations to solve their evolving needs.

Key Responsibilities:

  • Execute the day-to-day activities of Workday integrations support for a variety of customer contracts in roles that may include staff augmentation, ad-hoc support, and project delivery.
  • Track issues and risks, communicate status and escalate concerns to project management.
  • Facilitate knowledge transfer and educate clients on developing and operating interfaces to and from a SaaS platform.
  • Provide subject matter expertise on Workday best practices.
  • Evaluate, communicate, and coordinate the technical impacts of integration configuration decisions.
  • Become a Workday Integrations expert with deep knowledge of core functionality, while building an understanding of Financials, Learning, Compensation, Payroll, Benefits, and Talent modules, as well as future product direction.
  • Mentor other consultants: actively share product knowledge with others to grow our practice.
  • Work directly with key business and IT stakeholders to establish requirements, consider design alternatives, facilitate discussions, and ultimately configure, test and deploy integrations solutions.

Requirements:

  • Passion for exceptional customer service
  • Excellent troubleshooting skills
  • Holds active Workday Integration Certification
  • Project experience in a technical or techno-functional role using SOA tools.
  • Demonstrated proficiency with web service technologies (REST, JSON, SOAP, HTTP, SSL, PGP, SAML, etc.
  • B.A. / B.S., Management Information Systems, Industrial Engineering, Computer Science, or other engineering discipline preferred or equivalent work experience.
  • Strong communication and presentation skills, with the ability to effectively manage customer expectations.
  • Strong detail orientation, organization, and analytical skills
  • Ability to effectively manage multiple clients and operate in a dynamic, growing, ecosystem with minimal supervision.

Why Cognizant:

  • Entrepreneurial environment that welcomes your ideas
  • Opportunity to do great work
  • Outreach programs that support communities and tap into your volunteer spirit
  • Learning opportunities to help current needs and advancement
  • Global operations, with opportunities in North America, Europe and Asia Pacific
  • An abundance of Affinity groups to meet your needs

Cognizant Core Values:

  • Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
  • Seek data, build knowledge: I use facts to guide my actions and decisions.
  • Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
  • Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
  • Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
  • Do the right thing, the right way: I always make the ethical choice.