Framer

3 days ago

Victoria, British Columbia, Canada Michaels Full time
Job Summary

We are seeking a skilled Framer to join our team at Michaels. As a Framer, you will be responsible for creating custom framing solutions for our customers while providing exceptional customer service.

Key Responsibilities
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements.
  • Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
  • Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
  • Follow Standard Operating Procedures (SOPs) and Company programs.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Operate cash register and execute cash handling to standards.
  • Acknowledge customers, help locate product and provide solutions.
  • Assist with Omni channel processes.
Requirements
  • Basic computer skills and basic measuring skills.
  • Ability to operate the framing equipment and glass cutter.
Preferred Qualifications
  • Retail experience.
  • Experience selling products and/or services to customers.
Work Environment

This is a public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

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