Program Coordinator

4 weeks ago


Surrey, British Columbia, Canada fortisBC Full time
Job Title: Program Assistant

FortisBC is seeking a highly motivated and detail-oriented Program Assistant to join our team. As a Program Assistant, you will play a key role in supporting the delivery of our demand-side management programs.

Key Responsibilities:
  • Process and administer program applications, ensuring accuracy and timeliness.
  • Respond to customer inquiries and resolve issues related to program terms and conditions.
  • Liaise with internal departments to facilitate purchase orders and vendor information.
  • Review and validate program invoices, and process payments for internal and external parties.
  • Identify and resolve operational issues, including process and data management problems.
  • Assist in program tracking and reporting, including monthly, annual, and ad-hoc reports.
  • Maintain effective working relationships with team members and cross-functional departments.
  • Promote a positive customer experience through conversations with customers and stakeholders.
Requirements:
  • Completion of a certificate in Business Administration, Marketing, Communications, or a related field from a recognized accredited post-secondary institution.
  • Minimum of two (2) years of recent and directly related work experience.
  • Problem-solving skills, good judgment, and reasoning skills.
  • Sound analytical and decision-making skills.
  • Initiative and ability to work independently.
  • Attention to detail and excellent oral and written communication skills.
  • Excellent customer service skills.
  • Intermediate knowledge of MS Office suite of applications (Outlook, Word, Excel, PowerPoint, SharePoint).

FortisBC offers a competitive salary and benefits package, as well as opportunities for career development and growth. We are committed to creating a safe, inclusive, and diverse work environment. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.


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