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Installation Technician

2 months ago

Windsor, Ontario, Canada 2720455 Ontario Inc. Full time
Job Summary

We are seeking a highly skilled Installation Technician to join our team at 2720455 Ontario Inc. as a Hardware Specialist. In this role, you will be responsible for providing technical support and maintenance services for our computer systems and networks.

Key Responsibilities
  • Technical Support: Provide assistance to users experiencing difficulties with computer systems and networks, including troubleshooting and resolving technical issues.
  • Hardware Installation: Install and configure computer hardware, including servers, desktops, and laptops, ensuring proper setup and functionality.
  • Network Administration: Manage and maintain our computer networks, including setup, configuration, and troubleshooting.
  • Software Support: Provide support for various software applications, including desktop applications, word processing software, presentation software, and database software.
  • Documentation and Reporting: Maintain accurate records of technical issues and resolutions, and provide regular reports to management on technical support activities.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a technical support role.
  • Skills: Strong technical knowledge of computer systems, networks, and software applications; excellent problem-solving and communication skills.
Work Environment

This is a permanent, full-time position with a 32-40 hour workweek. The work environment is a help desk setting, with a combination of sitting, standing, and walking. The ideal candidate will be able to work in a fast-paced environment with tight deadlines and handle heavy loads.

Benefits

As per collective agreement, employees of 2720455 Ontario Inc. are entitled to a comprehensive benefits package, including health and dental insurance, and a pension plan.