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Licensed Funeral Service Professional

3 months ago

Ottawa, Ontario, Canada Park Lawn Corporation Full time
Position Overview Role Summary

Why Join Park Lawn Corporation?

Commitment to Service

  • Our team members exemplify a strong work ethic and dedication to our core values, showing respect for families, the profession, and individuals.
  • Collaborate with industry-leading professionals in the funeral and cemetery sectors.

Employee Benefits

  • Financial support programs that encourage professional development and education in relevant fields.
  • A range of vacation, personal, and sick days tailored to your role, emphasizing the importance of both physical and emotional well-being.
  • Discounts on services and products to assist our team members during their times of need.

Workplace Culture

  • We uphold values of honesty, integrity, ethical conduct, and personal growth.
  • Our roots in the community allow us to provide a personal touch to every family we assist.
  • We recognize the significance of funeral and cemetery services, leveraging decades of experience to ensure the best outcomes for our families.

Key Responsibilities

  • Engage with client families or legal representatives to design services that align with their memorialization expectations.
  • Present all available merchandise and service options to client families.
  • Gather necessary information to complete essential documents such as obituaries, death certificates, and burial permits.
  • Coordinate service arrangements with clergy, military organizations, and other participants involved in the funeral service.
  • Utilize systems to document merchandise selections, enter contracts, and finalize required forms.
  • Plan, schedule, and conduct visitations and services.
  • Supervise all staff involved in services, ensuring clarity of roles and professional representation.
  • Prepare the deceased, including dressing and casketing.
  • Set up visitation areas according to client family preferences, including lighting and floral arrangements.
  • Guide families and attendees during the funeral service.
  • Oversee transportation logistics for client families to ensure timely departures and arrivals.
  • Manage the shipping of remains to and from various locations.
  • Instruct and mentor Apprentice Funeral Directors on service execution and documentation.
  • Perform additional duties as assigned.

Required Skills and Qualifications

  • Active Funeral Director's license in good standing.
  • Valid driver's license with a clean driving record.
  • Exceptional communication skills, both verbal and written.
  • Strong organizational abilities and attention to detail.
  • Proficient in MS Office and funeral service software.
  • Background check required for successful candidates.

Additional Qualifications

  • Fluency in English; bilingual skills are advantageous.
  • High level of computer proficiency.
  • Ability to effectively present information to families, colleagues, and leadership.
  • Willingness to engage in community-based organizations to enhance market presence.
  • Empathy and patience in emotionally charged situations.
  • Positive attitude and ability to maintain a constructive work environment.
  • Strong listening skills to understand client family needs.
  • Professional demeanor when addressing complaints or service issues.
  • Capability to work independently with minimal supervision.

Supervisory Duties

This role may involve supervising Funeral Directors in training.

Physical Requirements and Work Environment

The physical demands outlined here are representative of those required to successfully perform the essential functions of this position.

  • Duties are primarily conducted in an indoor office environment, with some responsibilities outdoors.
  • Outdoor tasks may involve exposure to various weather conditions and natural elements.
  • Equipment used includes computers, multi-line phone systems, and casket handling devices.
  • Employees must possess sufficient strength and dexterity to perform job functions safely.
  • Regular lifting of up to 75 pounds is required, with occasional lifting of up to 100 pounds.
  • This position may involve exposure to chemicals and blood borne pathogens.
  • Employees must be able to operate a company vehicle and maintain a good driving record.
  • Overtime may be necessary at times.

Travel Requirements

  • This position may involve up to 10 percent travel, primarily local during business hours.

Other Responsibilities

Please note that this job description is not exhaustive and may be subject to change at any time.