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Automation Specialist Intern
2 months ago
We are seeking an Automation Specialist Intern to join our team at Manulife. As an Automation Specialist Intern, you will be responsible for managing relationships with clients and their HRIS providers to establish electronic eligibility file feeds and confirm the integrity of test files sent during implementation.
Key Responsibilities- Manage client and HRIS provider relationships to establish electronic eligibility file feeds.
- Participate in internal and external project team meetings to ensure successful implementation.
- Focus on escalated plans and issues impacting the implementation timeline and ensure resolution before handing off to the in-force Electronic file team.
- Act as a project manager and have ownership of the electronic file implementation process from start to finish.
- Attend training as required to stay current with system and product enhancements and process changes or improvements.
- Assist with procedure development, training, and management to ensure overall AdminAdvantage Benefits Member data management, maintenance, and integrity.
- Apply technical industry knowledge to day-to-day issues and adapt to technology to drive business outcomes.
- Communicate business needs clearly between technical and non-technical resources.
- Balance risk and ensure strong Office 365 skills.
- Bilingual (French & English) is an asset.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
We foster an inclusive workplace where everyone thrives and build a business that benefits all stakeholders and has a positive social and environmental impact.
