Customer Service Representative

2 months ago


Brandon, Manitoba, Canada Kumon - Brandon Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist at Kumon - Brandon. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation.

Key Responsibilities
  • Customer Service: Greet clients and visitors, respond to inquiries, and provide information in a professional and courteous manner.
  • Administrative Support: Manage the front desk, handle phone calls, and respond to emails in a timely and efficient manner.
  • Record Keeping: Maintain accurate and up-to-date records, including customer information, appointments, and correspondence.
  • Communication: Relay messages, schedule appointments, and coordinate with staff members as needed.
  • Office Management: Order supplies, maintain a clean and organized workspace, and perform other administrative tasks as required.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Language: English
  • Work Hours: 40 hours per week


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