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Bilingual Accounts Receivable Specialist

1 month ago

Toronto, Ontario, Canada Teva Pharmaceuticals Full time
Job Title: Bilingual Accounts Receivable Specialist

About the Role

Teva Pharmaceuticals is seeking a highly skilled Bilingual Accounts Receivable Specialist to join our team. As an AR Specialist, you will be responsible for ensuring timely payment of open invoices for assigned portfolios, reducing past due and days outstanding. You will also provide recommendations for orders on credit hold and support direct customers regarding credit applications, credit card setup, and resolution of invoices and statements.

Key Responsibilities

  • Maintain accounts receivable records to ensure aging is current, credits and collections are applied, and uncollectible amounts are accounted for.
  • Provide timely review and identification of newly created deductions claims, obtaining supporting documentation when not on file, reviewing thoroughly to ensure sufficiency of detail provided, and updating the claim management system in accordance with the current deduction review process.
  • Direct debit memos to appropriate departments for research validity and conduct periodic follow-ups for resolution status.
  • Ensure thorough review and reconciliation of variances deemed invalid and initiate collection efforts. Ensuring timely follow-up and effective tracking in the claim management system. Escalating aging and problematic disputes when applicable.
  • Perform account maintenance to identify potential credit-to-debit correlations and submit for offset when applicable.
  • Provide timely responses both English and French to customers, external departments, and management inquiries, ensuring effective communication.

Requirements

  • Excellent communication skills both English and French written and verbal.
  • High School Diploma completed.
  • 3+ years AR & deduction resolution experience.
  • Demonstrated attention to detail.
  • Interpersonal skills and teamwork.
  • Proficient Excel skills.
  • SAP knowledge.

Preferred Qualifications

  • Completed college Degree or higher.
  • Prior pharmaceutical experience.
  • Minimum one year prior Accounting experience.