Hotel Front Desk Agent

4 weeks ago


SacréCoeur, Canada HôtelMotel Restaurant Coronet Full time
Job Summary

We are seeking a skilled and friendly Hotel Receptionist to join our team at Hôtel/Motel Restaurant Coronet. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Guest Registration: Register arriving guests, assign rooms, and ensure a seamless check-in process.
  • Reservation Management: Take, cancel, and change room reservations as needed, maintaining accurate records and communicating effectively with guests.
  • Information Provision: Provide guests with information on hotel facilities, services, and local attractions, enhancing their overall experience.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments in a timely and professional manner.
  • Inventory Management: Maintain an accurate inventory of vacancies, reservations, and room assignments, ensuring efficient operations.
  • Communication: Answer telephone calls, relay messages, and provide exceptional customer service to guests and colleagues alike.
Benefits
  • On-site Housing Options: Enjoy the convenience of on-site housing options, perfect for those who prefer a hassle-free living arrangement.
  • Parking Available: Take advantage of our convenient parking facilities, making it easy to come and go as needed.
  • Permanent Work Term: Enjoy a stable and secure work environment with a permanent work term.
  • French Language: Immerse yourself in the French language and culture, enhancing your skills and knowledge.
  • 35-40 Hours per Week: Enjoy a balanced work-life schedule with 35-40 hours of work per week.


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