Training Associate

2 months ago


Mississauga, Ontario, Canada Tapestry, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Training Associate. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Develop and execute personal sales and clienteling strategies in partnership with the management team
  • Stay up-to-date on local market trends and support the execution of local sales strategies and tactics
  • Meet or exceed personal and store metrics, including sales and customer satisfaction targets
  • Flex personal selling techniques to contribute to overall store financial results
  • Develop and maintain product knowledge skills, including current collections and competitor analysis
  • Represent Coach as a brand ambassador at all times, demonstrating a deep understanding of the brand's values and mission
  • Adapt to changing business needs and priorities, including flexible scheduling and workload adjustments
Requirements
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet
  • Knowledge of cash register systems and ability to operate them efficiently
  • Ability to work a flexible schedule, including nights, weekends, and busy seasons
  • Physical ability to maneuver the sales floor and stock room, including reaching, bending, and climbing ladders/stairs/step-stools
About Coach

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. As a member of the Tapestry family, we are part of a global house of brands that values innovation, inclusivity, and customer satisfaction.



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