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Retail Store Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Esso/Circle K. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Supervise and coordinate the activities of sales floor staff, ensuring excellent customer service and a positive shopping experience.
- Manage store inventory, including ordering and receiving merchandise, and maintaining accurate records.
- Authorize returns and exchanges, and resolve customer complaints in a fair and timely manner.
- Prepare sales reports and other data to inform business decisions and drive sales growth.
- Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.
- Collaborate with other departments to ensure seamless operations and achieve business objectives.
- 7 months to less than 1 year of retail experience, preferably in a supervisory role.
- Secondary (high) school graduation certificate.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and other stakeholders.
- Strong problem-solving and analytical skills, with the ability to make sound decisions and take initiative.
- Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A chance to work with a leading retail brand and contribute to its success.
