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Retail Store Manager

2 months ago


Markdale, Ontario, Canada Circle k Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Circle K. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail stores, ensuring that our customers receive exceptional service and that our stores are run efficiently and effectively.

Key Responsibilities
  • Staff Supervision
    • Supervise and manage a team of retail staff, providing guidance and support to ensure they are equipped to deliver excellent customer service.
    • Develop and implement training programs to enhance staff skills and knowledge.
  • Store Operations
    • Oversee the daily operations of the store, including sales, customer service, and inventory management.
    • Ensure that all store policies and procedures are followed, and that the store is maintained in a clean and safe environment.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Inventory Management
    • Manage inventory levels, ensuring that stock is ordered and received in a timely manner.
    • Conduct regular stock takes to ensure accuracy and minimize losses.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales, customer service, and store operations.
    • Analyze data to identify trends and areas for improvement, and develop strategies to address these.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 7 months to less than 1 year of experience in a retail management role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and as part of a team.
Work Environment

The successful candidate will be required to work in a fast-paced retail environment, with frequent interactions with customers and staff. The role will require the ability to work flexible hours, including evenings and weekends.

Accommodations

Circle K is committed to providing a barrier-free work environment and welcomes applications from candidates with disabilities. We will make reasonable accommodations for candidates with disabilities during the recruitment and hiring process.