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Clinical Specialist in Cardiac Rhythm Management
3 months ago
Additional Locations: Canada-AB-Calgary; Canada-AB-Edmonton; Canada-AB-Northern Alberta; Canada-AB-Southern Alberta
Core Values: Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we provide a platform for you to leverage your potential by collaborating with a diverse team of high-achieving professionals, addressing significant challenges in the healthcare sector. With access to cutting-edge tools, comprehensive information, and ongoing training, we are committed to supporting your professional development and career aspirations.
Position Overview:
The primary aim of this Clinical Specialist role in Cardiac Rhythm and Electrophysiology is to assist the Divisional Manager in fulfilling the Division's objectives. This role is pivotal in enhancing customer satisfaction and driving business growth through dedicated clinical support.
Contractual Commitment:
This position requires a minimum commitment of 30 hours per week.
Key Responsibilities:
• Commercial Support: Act as the main resource for clinical assistance, addressing a variety of issues related to electrophysiology procedures, device implantation, troubleshooting, programming, and patient follow-up for company products.
• Customer Education: Provide informative presentations and demonstrations to educate clients on the benefits and proper clinical application of company products, ensuring they are updated on the latest advancements in products, therapies, and technologies.
• Clinical Research: Conduct clinical and library research, and engage in case reviews and clinical observations alongside physicians and hospital staff.
• Procedure Support: Attend unit implants and assist in electrophysiology procedures within hospital labs and operating rooms, ensuring successful patient follow-up with implanted devices.
• Client Engagement: Meet with current and prospective clients to assess their clinical needs and discuss how company products can support their objectives.
• Relationship Development: Build professional relationships with hospital personnel through networking, meetings, and conference participation to identify key decision-makers for future sales opportunities.
• Customer Solutions: Address complex customer inquiries and complaints regarding products and services by devising innovative and practical solutions in collaboration with relevant teams (sales, clinical, research, marketing, technical support).
• Clinical Trial Assistance: Provide technical support for clinical trial activities within the designated territory, including site authorization and adherence to study protocols.
• Training and Support: Deliver initial and ongoing training for clinical center staff on trial protocols, clinical processes, and product features under investigation.
Qualifications:
• A university degree (BSc or equivalent) is required.
• A minimum of 2 years of experience in a clinical support role within the medical device or hospital sector, specifically in cardiac sciences.
• Proficient in reading and interpreting ECGs.
• Familiarity with electrophysiology procedures.
• Proven track record of delivering exceptional clinical support that fosters excellence in the field.
• Strong business acumen and strategic problem-solving capabilities.
• Willingness to travel across Canada.
Requisition ID: 588586
As a leader in medical innovation for over 40 years, Boston Scientific is dedicated to addressing the most pressing challenges in healthcare. Our mission to advance science for life focuses on transforming lives through pioneering medical solutions that enhance patient outcomes, deliver value to our customers, and support our employees and the communities we serve. We are committed to applying our core values to every aspect of our operations as a global entity and responsible corporate citizen.
Choosing a career with Boston Scientific is more than just a job; it is a commitment to making a meaningful impact on lives worldwide.