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Banking Advisor

1 month ago


St John's, Newfoundland and Labrador, Canada National Bank Full time
About the Role

As a Banking Advisor with National Bank, you will have the opportunity to live your ambitions and make a positive impact on the lives of your clients and colleagues. This versatile and varied role requires an empathetic and friendly approach, with a focus on delivering a people-centred experience to all clients.

Your Key Responsibilities
  • Greet clients and answer their questions in a professional and courteous manner.
  • Help clients use our banking applications and ABM, providing guidance and support as needed.
  • Listen to clients' needs and resolve complex situations in a timely and effective manner.
  • Provide advice and offer transaction solutions for Personal Banking clients, demonstrating a deep understanding of their financial needs.
  • Build lasting business relationships with clients, ensuring their satisfaction and engagement.
  • Refer clients to specialist partners for specific needs, ensuring they receive the best possible service.
  • Ensure adherence to compliance and risk management rules, maintaining the highest standards of professionalism and integrity.
About Your Team

You will be part of a dynamic team of experts specializing in investment, credit, mortgage financing, and more. Our team values passionate people and bold ideas, working together to ensure our clients reach their goals and colleagues do what they love.

We offer many career opportunities and encourage internal mobility, with training programs that use on-the-job learning to help you master your role. You will have access to personalized training content, as well as colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your development.

What We Offer
  • A competitive compensation package, including flexible benefits to promote your wellbeing and that of your family.
  • A health and wellness program, including many options.
  • Flexible group insurance.
  • A generous pension plan.
  • An Employee Share Ownership Plan.
  • An Employee and Family Assistance Program.
  • Preferential banking services.
  • Opportunities to get involved in community initiatives.
  • A telemedicine service.
  • A virtual sleep clinic.
About Us

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.