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Gold Lounge Hospitality Associate

3 months ago

Toronto, Ontario, Canada Accor Full time
Accor - Gold Lounge Service Attendant

Become a vital member of our team at Accor, where we pride ourselves on delivering the highest standards of personalized luxury service. As a Gold Lounge Service Attendant, you will play a crucial role in providing exceptional service in our exclusive lounge, ensuring that every guest enjoys a memorable and welcoming experience.

Key Responsibilities:
  • Provide tailored service to each guest while adhering to the Gold Lounge standards.
  • Enhance the guest experience by using their names and sharing in-depth knowledge of lounge offerings and local attractions.
  • Maintain professionalism and discretion, particularly with esteemed guests.
  • Exemplify Accor's dedication to excellence in every interaction.
  • Assist with the replenishment of food and beverages and ensure cleanliness within the lounge areas.
Required Qualifications:
  • Availability for a flexible schedule, including weekends and holidays.
  • Possession of a valid Smart Serve certification.
  • Prior experience in luxury service is preferred.
  • Education related to hospitality is an advantage.