Care Team Scheduling Coordinator

4 weeks ago

Toronto, Ontario, Canada VHA Home HealthCare Full time
About VHA Home HealthCare

VHA Home HealthCare is a leading provider of home care services in Ontario, with a team of over 3,000 dedicated professionals. Our mission is to deliver high-quality, client-centered care to those who need it most in their homes, schools, retirement homes, and community settings.

Job Summary

The Scheduling Coordinator plays a critical role in ensuring the timely scheduling of healthcare services. This position requires excellent communication and organizational skills, as well as the ability to work effectively with clients, families, funders, and healthcare teams.

Key Responsibilities
  • Communicate with clients, families, and funders to schedule healthcare services
  • Use scheduling software to schedule services and make updates
  • Maintain accurate and up-to-date service plans
  • Provide regular communication with clients, caregivers, and funders
Requirements
  • Post-secondary education in healthcare or a related field (certificate/diploma preferred)
  • Minimum of three years of related work experience in a healthcare organization or agency (preferably in the community) or in an administrative position with extensive scheduling experience
  • Excellent telephone skills and ability to interact professionally with callers
  • Strong organizational skills with attention to detail and ability to prioritize and multitask
  • Excellent communication and interpersonal skills
  • Ability to support client needs and provide a positive experience with each contact
  • Knowledge of the GTA and TTC routes or relevant contracted areas
  • Strong computer and data entry skills
  • Speed and accuracy in computer inputting (50 wpm)
What We Offer
  • Benefits and pension plan for permanent eligible employees
  • Compensation for education and professional development
  • Comprehensive orientation and training at the start and throughout your career
  • Mentorship and peer support
  • Career development opportunities
  • Employee and family assistance program
  • Wellness resources
  • Perks & discounts
  • Staff & service provider events
Accommodation and Diversity, Equity, and Inclusion

VHA Home HealthCare is committed to providing reasonable accommodation and promoting diversity, equity, and inclusion in all aspects of our organization. We strive to create an inclusive work environment where everyone feels valued and respected.

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