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Product Manager

2 months ago


Toronto, Ontario, Canada Rogers Full time
About the Role

We are seeking a highly skilled Product Manager to join our dynamic team at Rogers Sports & Media. As a key member of our digital product team, you will be responsible for managing the day-to-day operations of our e-commerce subscriber platform, which monetizes and manages direct-to-consumer products.

Key Responsibilities
  • Develop and Implement a Product Roadmap: Collaborate with key stakeholders, including marketing, distribution, IT, and programming, to define top priorities, timelines, delivery status, and launch plans.
  • Manage the Subscriber Platform: Oversee the day-to-day operations of our direct-to-consumer platform, including purchase, authentication, entitlements, identity, billing, personalization, and retention.
  • Improve the User Experience: Articulate and develop the DTC & TVE experience for our streaming users, simplifying and elevating the experience for our customers.
  • Collaborate with Cross-Functional Teams: Work closely with UX, business, marketing, customer support, finance, and IT development teams to define products, remove roadblocks, and evaluate trade-offs to deliver functionality that makes a measurable impact.
  • Obsess over User Needs: Understand and validate user needs, building intuitive user experiences that increase core UX and business metrics.
  • Participate in Agile Ceremonies: Work with Project Managers on IT teams to participate in daily standups, backlog grooming, sprint planning, sprint retrospectives, product demos, and release plans.
Requirements
  • Digital Product Experience: Proven experience with subscription or e-commerce products in video entertainment.
  • Product Ownership: Experience with product ownership of web, mobile, and/or connected TV apps.
  • Technical Skills: Working knowledge of video industry technologies and trends, including digital user experience, product management, strategy, techniques, and frameworks.
  • Leadership Skills: Collaborative leadership skills and experience to deliver high-growth products as a cross-functional team.
  • Streaming Experience: A power user of streaming services.
  • Data-Driven Decision Making: Focused on using data and user feedback to improve digital products.
  • Communication Skills: Strong oral and written communication skills to present ideas for alignment and adapt to changing business needs in a complex, matrix organization.
About Rogers

Rogers Sports & Media is a leading media company that values diversity and inclusivity. We believe in creativity, innovation, and collaboration in everything we do. Our team is passionate about delivering exceptional streaming experiences that meet our high-growth subscriber and revenue targets.

What We Offer
  • Health & Well-being Benefits
  • Donation Matching
  • Paid Time Off for Volunteering
  • Wealth Accumulation including pension plan and employee stock options
  • Generous Employee Discounts
  • Leadership Development, Mentorship, and Coaching Programs