Hotel Operations Director

1 month ago


St John's, Newfoundland and Labrador, Canada Urgo Hotels Canada ULC Full time
Hotel General Manager Job Description

We are seeking a highly skilled and experienced Hotel General Manager to join our team at Urgo Hotels Canada ULC.

Key Responsibilities:
  • Leadership: Provide strategic leadership and direction to the hotel team, ensuring excellent customer service and high-quality operations.
  • Financial Management: Oversee the hotel's financial performance, including budgeting, forecasting, and cost control.
  • Staff Management: Recruit, train, and develop a high-performing team, promoting a positive and inclusive work environment.
  • Customer Service: Foster a culture of exceptional customer service, ensuring guest satisfaction and loyalty.
  • Operational Excellence: Maintain high standards of hotel operations, including housekeeping, food and beverage, and maintenance.
Requirements:
  • Education: Bachelor's degree in a relevant field.
  • Experience: 5 years or more of experience in hotel management, with a proven track record of success.
  • Skills: Strong leadership, financial management, and customer service skills, with the ability to work effectively in a fast-paced environment.
Benefits:
  • Health Benefits: Comprehensive health, dental, and disability benefits.
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: 40 hours per week.


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