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Scheduler

2 months ago

Powell River, Canada Vancouver Coastal Health Full time

About the Role

Vancouver Coastal Health is seeking a skilled Scheduler to join our Home Support team in Powell River, BC. As a Scheduler, you will play a vital role in coordinating and preparing home support schedules for our clients.

Key Responsibilities

  • Coordinate and prepare home support schedules for clients, ensuring timely and efficient delivery of services.
  • Plan and adjust schedules in advance, taking into account client referrals, care plans, and collective agreements.
  • Respond to inquiries related to scheduling and provide excellent customer service.
  • Utilize online systems to process employee transactions, maintain timekeeping records, and support clients and employees in a dynamic call center environment.

About Powell River

Located on the Sunshine Coast of British Columbia, Powell River offers a unique blend of outdoor adventure and cultural amenities. With its stunning natural beauty, rich history, and vibrant community, Powell River is an ideal place to live and work.

Qualifications

  • Grade 12, plus two years' recent related experience coordinating home support schedules or an equivalent combination of education, training, and experience.
  • Experience in customer service and/or a high-paced call center environment is an asset.

What We Offer

  • Comprehensive health benefits package, including MSP, extended health, and dental, and municipal pension plan.
  • Grow your career with employer-paid training and leadership development opportunities.
  • Wellness supports, including counseling, critical incident, and innovative wellness services available to employees and their immediate families.
  • Award-winning recognition programs to honor staff, medical staff, and volunteers.
  • Access to exclusive discount offers and deals for VCH staff.

Why Join Vancouver Coastal Health?

VCH is a world-class innovator in medical care, research, and teaching, delivering service to over one million BC residents. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.