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E-Commerce Fulfillment Specialist

3 months ago

Toronto, Ontario, Canada Sporting Life Full time

Sporting Life

Sporting Life stands as a premier Canadian retailer in the sports lifestyle sector. Since our inception in 1979, we have dedicated ourselves to enhancing the shopping experience for our customers and their families, continuously striving for improvement. Our offerings include top-quality outdoor apparel, footwear, equipment, and accessories for all ages, blending sport and fashion in a unique way.

If you are passionate about the great Canadian outdoors and take pride in embodying the Sporting Life ethos, we want you to inspire our customers to embrace an active lifestyle. You thrive in a team-oriented environment, adapting to the dynamic retail landscape, contributing to ongoing innovation, and collaborating with industry-leading associates and vendors. We seek individuals who live the values we promote every day and celebrate the joy of sports and an active lifestyle.

E-Commerce Fulfillment Specialist

In the role of E-Commerce Fulfillment Specialist, you will play a vital part in delivering an exceptional experience to our online customers through the accurate and timely processing of their orders.

Key Responsibilities

Ensure outstanding customer service by efficiently completing customer orders. Communicate order statuses, inquiries, and issues through various channels. Modify orders to accommodate customer requirements. Investigate potential shipment delays and coordinate with third-party logistics providers.

What You Bring

A passion for fashion, sports, and a healthy, active lifestyle. A sincere commitment to serving customers and ensuring their satisfaction. Strong multitasking and problem-solving abilities.

Who You Are

An enthusiast of the great Canadian outdoors. A lover of skiing, snowboarding, cycling, running, and tennis. You appreciate the unique blend of fashion and sport. You value teamwork, innovation, and collaboration with top professionals in the industry.

What We Offer

Access to premier brands and vendors, along with training and development opportunities. Competitive salary and benefits. Generous product discounts. Opportunities for professional growth and advancement.

Sporting Life is #unlikeanystoreintheworld

Sporting Life Inc. is an equal opportunity employer and is committed to providing accommodations for individuals with disabilities. We encourage applicants to inform our Human Resources team of any accommodations needed to ensure equitable access throughout the recruitment process.