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Hearing Care Specialist

2 months ago


Lethbridge, Alberta, Canada Demant Polska Full time
Client Service Control Assistant

We are seeking a highly skilled and customer-focused Client Service Control Assistant to join our team. As the first point of contact for our clients, you will provide exceptional service and support to ensure a positive experience.

Key Responsibilities:
  • Provide superior customer service through phone, email, and in-person interactions
  • Manage client appointments, including scheduling and follow-up
  • Assist with administrative tasks, such as data entry and record-keeping
  • Support hearing healthcare professionals with daily operations
  • Maintain accurate records and reports
Requirements:
  • Post-secondary education in a related field
  • Minimum 2 years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Generous PTO policy and wellness initiatives

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.