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Retail Store Supervisor

2 months ago


Victoria, British Columbia, Canada Petro Canada Victoria Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Petro Canada Victoria. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Manage Store Operations: Oversee daily store activities, including inventory management, cash handling, and visual merchandising.
  • Drive Sales Growth: Analyze sales data, identify opportunities, and implement strategies to increase sales and improve customer satisfaction.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive shopping experience.
  • Maintain Store Appearance: Ensure the store is clean, organized, and visually appealing, meeting company standards.
  • Manage Inventory: Conduct regular inventory audits, identify discrepancies, and implement corrective actions to maintain accurate inventory levels.
  • Collaborate with Colleagues: Work closely with other store managers and team members to achieve business objectives and share best practices.
Requirements
  • 2+ Years of Retail Experience: Proven track record of success in a retail leadership role, with a strong understanding of sales operations and customer service.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with customers, staff, and management.
  • Leadership and Teamwork: Ability to motivate and lead a team, with a strong focus on collaboration and teamwork.
  • Analytical and Problem-Solving Skills: Strong analytical skills, with the ability to analyze sales data, identify trends, and implement solutions to drive business growth.
  • Flexibility and Adaptability: Ability to work in a fast-paced environment, with a strong focus on flexibility and adaptability.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a comprehensive health and dental plan.
  • Opportunities for Advancement: Opportunities for career growth and advancement, with a focus on developing leadership skills and expertise.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a strong focus on teamwork and communication.