Front Desk Representative

1 month ago


Winnipeg, Manitoba, Canada Amritsari Kulcha Point Inc Full time
Job Title: Front Desk Agent

We are seeking a skilled and friendly Front Desk Agent to join our team at Amritsari Kulcha Point Inc.

Key Responsibilities:
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Resolve complaints and claims in a professional and courteous manner.
  • Process group arrivals and departures, ensuring seamless check-in and check-out experiences.
  • Take, cancel, and change room reservations as needed.
  • Provide information on hotel facilities and services, including amenities and local attractions.
  • Assist guests with special needs and provide exceptional customer service.
  • Perform light housekeeping and cleaning duties to maintain a clean and comfortable environment.
  • Follow emergency and safety procedures to ensure guest safety and well-being.
Requirements:
  • Secondary (high) school graduation certificate.
  • Experience an asset, but not required.
  • Ability to work 35 hours per week.
  • Fluency in English.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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