Front Desk Representative
1 month ago
We are seeking a skilled and friendly Front Desk Agent to join our team at Amritsari Kulcha Point Inc.
Key Responsibilities:- Register arriving guests and assign rooms in a timely and efficient manner.
- Resolve complaints and claims in a professional and courteous manner.
- Process group arrivals and departures, ensuring seamless check-in and check-out experiences.
- Take, cancel, and change room reservations as needed.
- Provide information on hotel facilities and services, including amenities and local attractions.
- Assist guests with special needs and provide exceptional customer service.
- Perform light housekeeping and cleaning duties to maintain a clean and comfortable environment.
- Follow emergency and safety procedures to ensure guest safety and well-being.
- Secondary (high) school graduation certificate.
- Experience an asset, but not required.
- Ability to work 35 hours per week.
- Fluency in English.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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